Jessica Navy Dress

Once your order leaves our warehouse, the shipping will take 1-3 working days within Singapore (except during peak period).

The shipping will take 2-7 working days for international orders, depending on customs arrangement.

Yes you can! Please whatsapp us and our support team will assist you right away.

Singapore, Malaysia, Hong Kong, Brunei, Australia, New Zealand and United Kingdom.

For other countries, please email us hello@lovemere.com and we can arrange for you.

Once an order departs our warehouse, we will notify you by email immediately and provide a tracking number for each individual order.

If you are having problems tracking your items, please email hello@lovemere.com.

Orders are processed very quickly to ensure the fastest delivery possible. Because of this, an order usually cannot be changed or cancelled once it has been placed. Please check all information carefully before placing your order.

If you discover a mistake, please let us know via hello@lovemere.com with your order number as soon as you can, and we will try to help you in the best way possible.

Contact our support at hello@lovemere.com, and we will check for you. There may be problems with your shipping details:

1. Incorrect email address.
2. Insufficient shipping address, e.g., no unit address.

If we are unable to reach you within 30 days, orders will be archived, and you will need to place a new order.

Yes, you can! Your perfect fit matters to us.

You can exchange or return them to our store within 30 days of purchase.

Please submit your request via https://returns.lovemere.com.

Due to hygiene purposes, we cannot accept exchanges or returns on washable bamboo breast pads and panties. If you need assistance determining your size for the panties, please contact our customer service.

If you have any questions, please email us at hello@lovemere.com.

Yes it is possible! Please whatsapp us to arrange in advance and let us know your order number. Our location is 10 Kaki Bukit Ave 4, #08-71, Singapore 415874.

Alternatively, for exchanges, you can submit your request via https://returns.lovemere.com and select Personal Concierge Service for a fuss-free exchange.

It is important to take good care of your intimate wear to ensure they have a longer mileage. Here are some tips:

-Hand wash bras quickly during shower rinse (cold water if possible)
-Machine wash with laundry net, gentle spin, and no heavy items in the same cycle

-Do not squeeze

-Air dry away from direct sunlight