FAQ
Quick answers to help you shop with confidence.
Sizing & Fit
Product Information
Shipping Delivery
Exchanges Returns
General
How do I find my nursing bra size?
Measure around the fullest part of your bust. Check the size chart on each product page and match your measurement (in cm) to find your size.
Need help?
Chat with our Fit Experts or use our Bra Finder Quiz.
I'm between sizes. Which should I choose?
For nursing and pumping, most mothers find sizing up more comfortable. For maximum support, choose your measured size.
Still unsure? Contact our Fit Experts for personalized guidance.
What if the size doesn't fit?
We offer 45-day exchanges. Try the bra on over a shirt to check fit, it must be unworn with tags attached for exchange.
How many nursing bras do I need?
If you are new to nursing bras, we recommend 3-5 bras so you always have a clean one while others are washing and drying. As a start, 1 for wear, 1 for wash, 1 for spare.
Can I sleep in these bras?
Yes. Our wireless nursing bras are designed for all-day and all-night comfort. Many mothers prefer our softer styles for sleeping.
When should I start wearing maternity or nursing bras?
Start when your regular bras feel uncomfortable, usually in the first or second trimester. Our bras stretch and adapt through pregnancy, delivery, and nursing.
Do your nursing bras have clips?
Yes, all our nursing bras have easy one-handed clips except the Brooklyn Triangle Bra and Chloe Dream Love Organic Bra which you can easily pull down to nurse.
Can I use nursing bras for pumping?
Many of our nursing bras work well for pumping. For true hands-free convenience, we recommend Skye Pump Bra.
Check each product description for pumping compatibility.
Do these bras have underwire?
Not at all.
How do I care for my Lovemère bras?
Hand wash with cold water or machine wash in a laundry bag on gentle cycle. Air dry away from direct sunlight.
For wrinkled padding, use a steam iron.
Are your products suitable for sensitive skin?
Yes. We source fabrics specifically for sensitive skin and test for comfort, breathability, and zero irritation.
Check product descriptions for fabric details, or contact us about specific concerns.
How long does shipping take?
- Singapore: 1-3 business days
- Rest of the countries: 2-10 business days
You will receive tracking info via email when your order ships.
Do you offer free shipping?
Yes, free standard shipping on orders over S$70 within Singapore.
International shipping fees apply based on destination.
Can I track my order?
Yes. You'll receive a tracking number via email once your order ships.
Can I change or cancel my order?
Contact us immediately at hello@lovemere.com or WhatsApp us with your order number.
We process orders quickly for fast delivery. If your order hasn't shipped yet, contact us, we'll do our best to help. Once shipped, you can exchange or return within 30 days.
What is your return and exchange policy?
We offer 45-day exchanges and returns. Items must be unworn with tags attached and in original packaging.
How long do refunds take?
Refunds are processed within 1-3 business days after we receive your return. The refund appears in your account within 7-10 business days depending on your bank.
What if there's a defect or quality issue?
Contact us immediately at hello@lovemere.com with photos. We will replace defective items at no cost or issue a full refund.
Quality issues are covered beyond the standard 30-day return period.
How can I contact customer support?
WhatsApp: 96853982 (Fastest Response)
Mon-Fri, 9am-6pm SGT
Email: hello@lovemere.com (Responds within 24 hours)
Showroom: 10 Kaki Bukit Ave 4, #08-71 Singapore 415874 [Book visit]
What payment methods do you accept?
Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay, GrabPay, Shop Pay, and PayNow.
All payments are secure and encrypted.