Postpartum is hard work. You deserve self-care.

Lovemere Postpartum Tummy Wrap Binder
How to use Postpartum Tummy Wrap Binder - Lovemere
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FAQ

Hi! Let us know if you need assistance. ;)

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How can we help?

How long will your shipping take?

Once your order leaves our warehouse, the shipping will take 1-3 working days within Singapore (except during peak period).

The shipping will take 2-7 working days for international orders, depending on customs arrangement.

Can I ask you about sizing?

Yes you can! Please whatsapp us and our support team will assist you right away.

Where do you ship to?

Singapore, Malaysia, Hong Kong, Brunei, Australia, New Zealand and United Kingdom.

For other countries, please email us hello@lovemere.com and we can arrange for you.

How can I track my order?

Once an order departs our warehouse, we will notify you by email immediately and provide a tracking number for each individual order.

If you are having problems tracking your items, please email hello@lovemere.com.

Can I change or cancel my order?

Orders are processed very quickly to ensure the fastest delivery possible. Because of this, an order usually cannot be changed or cancelled once it has been placed. Please check all information carefully before placing your order.

If you discover a mistake, please let us know via hello@lovemere.com with your order number as soon as you can, and we will try to help you in the best way possible.

I did not receive my tracking number and package. What should I do?

Contact our support at hello@lovemere.com, and we will check for you. There may be problems with your shipping details:

  1. Incorrect email address.
  2. Insufficient shipping address, e.g., no unit address.

If we are unable to reach you within 30 days, orders will be archived, and you will need to place a new order.

Can I exchange or return my purchases?

Yes, you can! Your perfect fit matters to us.

You can exchange or return them to our store within 30 days of purchase.

Please submit your request via https://returns.lovemere.com.

Due to hygiene purposes, we cannot accept exchanges or returns on washable bamboo breast pads and panties. If you need assistance determining your size for the panties, please contact our customer service.

If you have any questions, please email us at hello@lovemere.com.

May I drop by your store to self-collect/exchange/return my purchased items?

Yes it is possible! Please whatsapp us to arrange in advance and let us know your order number. Our location is 10 Kaki Bukit Ave 4, #08-71, Singapore 415874.

Alternatively, for exchanges, you can submit your request via https://returns.lovemere.com and select Personal Concierge Service for a fuss-free exchange.

How do I care for my Lovemère bras and panties?

It is important to take good care of your intimate wear to ensure they have a longer mileage. Here are some tips:

-Hand wash bras quickly during shower rinse (cold water if possible)
-Machine wash with laundry net, gentle spin, and no heavy items in the same cycle

-Do not squeeze

-Air dry away from direct sunlight

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Lauren

Customer Support

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